Privacy Policy

At Ketki Motors LLP (operating the Ketki Suzuki Showroom), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services.

1. Information We Collect

• Personal details: name, email address, phone number, postal address.
• Vehicle & service information: model preferences, test drive requests, bookings.
• Transactional data: payments, invoices (we do not store full card numbers).
• Technical data: IP address, browser, device information, cookies.
• Communications: inquiries by phone, email, or forms.

2. How We Use Your Information

• Provide and manage vehicle sales, bookings, and service appointments.
• Process payments and issue invoices.
• Respond to inquiries and share updates.
• Send marketing communications (with consent).
• Improve our website and customer experience.
• Comply with legal requirements.

3. Sharing of Information

We do not sell or rent your personal data. We may share it with:

• Authorized partners (finance, insurance, service vendors).
• Regulatory/legal authorities when required.
• Affiliated Suzuki dealer/service networks.

4. Data Security

We use appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online system is completely secure.

5. Cookies & Tracking

Our website uses cookies to improve user experience, analyze traffic, and personalize content. You can disable cookies in your browser, but some features may not work properly.

6. Your Rights

• Access, correct, or update your data.
• Withdraw consent for marketing.
• Request deletion of your data (subject to law).

7. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices or content.

8. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

9. Contact Us